Understand

First, understand the challenge, business, people and the context. Collect your assumptions and what you need to learn. Do your desk research.

STEP 1

Have your space

Have your wall where you put your challenges, ideas and artifacts you collect. Cultivate your working space to inspire your body and mind.

Review Team & Space Rules

STEP 2

Build your team

The more differentiated people and disciplines the better. You will work together from the beginning to the end.

Review Team & Space Rules

STEP 3

Understand the user, other actors, their needs and context

What does the challenge mean to you?
Who seems to have this problem?
What topics might tackle the solution?
What do you already know and what are your assumptions about the challenge?
What more do you need to learn?

Use Post-it notes to organize your thoughts.

STEP 4

Create your own challenge statement

Include specific people and specific topics selected from the previous step in the newly stated challenge.

TOOLS

Frame Your Design Challenge
Create a Project Plan
Build a Team
Desk Research